Returns & Exchanges 

Return Policy 
The Ashé Collection items you purchase show the world that great style can indeed come from anywhere. More importantly, your purchase helps to support emerging talent in areas of the world where creativity is abundant, but resources are scarce. So, if you’re not as excited about your items as you were when you purchased them, why not gift them? A little love goes a long way.  If, however, you decide to return an item, or if things were damaged during shipping, we are more than happy to offer you a full refund on all goods returned to us in resalable condition within 20 days of delivery. So please try on your sandals on a carpeted or soft surface.


To return any product, please download the Returns Form along with the unwanted items and send to:


Ashe Collection
Two Hampton Road
Darien, CT 06820

 

Regrettably, delivery charges are non-refundable unless your order is incorrect or faulty. Please make sure you ask for a shipping receipt, as we cannot take responsibility for items that fail to reach us.

We’re big on giving, but small in number. 
So our small team carefully inspects each item before preparing your package for shipment. Please carefully check your items when they arrive to ensure nothing was damaged during shipment.  Please refer to our Return Policy should any item be damaged, faulty or not to your complete satisfaction.


What Happens Next?
We will send you an email as soon as we have taken delivery of the returned item(s) and have processed your refund. Refunds will be credited back via the original method of payment. Please allow up to 14 days for returns to be processed.

Stock Availability
All Ashé Collection items are made by hand in small quantities so, despite our best efforts, we cannot guarantee that all items will be in stock. We will contact you should a desired item be out of stock and give you the option to place it on back order.

 

Our phone number is: 314-239-3997.

 


Anne Wells
Director & Founder

UNITE – The World with Africa
314-239-3997 * atmwells@gmail.com

WEBSITE: www.unitetnz.org

BLOG: http://blog.unitetnz.org

YOUTUBE: UNITE The World With Africa

Our online store: The ASHE Collection, "premium style in a borderless world"